I would like to introduce you to Jeremiah Terrell, Human Development and Family Science Specialist and County Program Director for University of Missouri Extension. I interviewed Jeremiah at NEAFCS 2016 and he gave thought-provoking answers to questions about innovation and technology use in Extension work. Much of Jeremiah’s programming involves face-to-face interaction and relationship-building. Below are his responses to questions about high-touch versus high-tech and where potential lies for our most impactful programming. Enjoy!